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As Uber Evolves, A New Effort To Please Its Drivers

Published August 28, 2017 at 1:12 PM EDT
Kim Hall, a former Uber driver, in Prince George’s County, says ultimately the money she made was not worth the kind of hours she had to put in. (Martin Di Caro / WAMU)
Kim Hall, a former Uber driver, in Prince George’s County, says ultimately the money she made was not worth the kind of hours she had to put in. (Martin Di Caro / WAMU)

Former Expedia CEO Dara Khosrowshahi has a new job — at Uber. He will replace Travis Kalanick as the ride hailing service’s top executive. The move comes as Uber tries reshape its image through a package of improvements to boost pay and provide more support for the 600,000 or so Uber drivers.

But as Martin Di Caro (@MartinDiCaro) from WAMU in Washington, D.C., reports, the company that has kept customers happy with cheap rides is still figuring out how to do the same for drivers.

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