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A Comcast service call making the rounds this week sounded really familiar to millions of Americans. But some companies have figured out how to make the universally unpleasant experience a lot better.

Three dozen Palestinians and one Israeli solider have died since tanks rolled in late Thursday. It's the first time in five years that Israel has sent ground troops into a conflict.

A customer of trash hauler in Red Wing, Minn., hadn't paid so an employee dumped almost 2 tons of garbage on his driveway. Paul's Industrial Garage has been fined for illegal dumping.

Maybe we can learn from fish — they don't call a group of them a school for nothing. Researchers found that when 2 fish swim together, they make better decisions than when 2 fish are swimming alone.

David Greene talks to actor Kurt Russell about the Portland Mavericks, a 1970s independent baseball team created by Kurt's father Bing. Battered Bastards is a documentary about the team.

From July 25 to July 27, we'll stream more than a dozen concerts from the festival's main stage.

Also: a gay bookstore said to be the oldest in the U.S. will reopen; Hilton Als on art and memory.

Many experts question the decision to fly near the fighting in Ukraine. Some airlines have circumvented the country for weeks. In March, a Malaysia Airlines plane went missing on a flight to Beijing.

The former Italian prime minister, who was sentenced to seven years last year for sex with a minor and an attempted cover-up, has been acquitted by an appeals court.

This week's puzzler for careful listeners includes something for everyone, from jazz and classic rock, to punk and speed metal. Hear a series of drum fills (and intros) and match them to the song.